topic Re: Games not working in Broadband https://helpforum.sky.com/t5/Broadband/Games-not-working/m-p/4740535#M418742 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4170192">@Issei</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Wed, 04 Sep 2024 08:26:05 GMT Highlinder 2024-09-04T08:26:05Z Games not working https://helpforum.sky.com/t5/Broadband/Games-not-working/m-p/4740094#M418550 My games are not working and it is just saying there is no Internet connection even though I paid my bill and works on everything else. Tue, 03 Sep 2024 17:33:34 GMT https://helpforum.sky.com/t5/Broadband/Games-not-working/m-p/4740094#M418550 Issei 2024-09-03T17:33:34Z Re: Games not working https://helpforum.sky.com/t5/Broadband/Games-not-working/m-p/4740535#M418742 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4170192">@Issei</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Wed, 04 Sep 2024 08:26:05 GMT https://helpforum.sky.com/t5/Broadband/Games-not-working/m-p/4740535#M418742 Highlinder 2024-09-04T08:26:05Z