topic Re: Connection issues in Broadband

Connection issues

Mummycav — Wed, 04 Sep 2024 08:05:56 GMT

My WiFi. Doesn't reach everywhere in my house and my sky mimi box keeps losing connection..a sky engineer came a couple of months ago and said he'd fixed it but it's still not right...we're all

eunning out of 5g because we are having to use our data as our phones just drop in and out all the time, there's no constant connection...so frustrating and can't get to

speak to anyone coz there's no number on sky.con!!

Re: Connection issues

Highlinder — Wed, 04 Sep 2024 08:16:12 GMT

@Mummycav If you want to speak to someone at Sky about this just dial 150 on your landline and listen through the voice prompts ignore it when it tries to send you a text and stay on the line for an advisor.

If you are calling via mobile you can find a number at the bottom of the link below under " need more help " and follow the directions above.

https://www.sky.com/help/home