https://helpforum.sky.com/t5/Broadband/Broadband-outage/m-p/4740198#M418593 <P>Broadband outage in OX12&nbsp;</P> Tue, 03 Sep 2024 19:12:14 GMT LF54SAS 2024-09-03T19:12:14Z https://helpforum.sky.com/t5/Broadband/Broadband-outage/m-p/4740198#M418593 <P>Broadband outage in OX12&nbsp;</P> Tue, 03 Sep 2024 19:12:14 GMT https://helpforum.sky.com/t5/Broadband/Broadband-outage/m-p/4740198#M418593 LF54SAS 2024-09-03T19:12:14Z https://helpforum.sky.com/t5/Broadband/Broadband-outage/m-p/4740552#M418751 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4170325">@LF54SAS</a>&nbsp; if this is still this case this morning follow the directions below.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Wed, 04 Sep 2024 08:36:30 GMT https://helpforum.sky.com/t5/Broadband/Broadband-outage/m-p/4740552#M418751 Highlinder 2024-09-04T08:36:30Z