topic Re: How do I get WiFi max hub in Broadband

How do I get WiFi max hub

BAKER126 — Tue, 03 Sep 2024 10:00:27 GMT

I currently have the highest broadband they offer ultrafast £43 month but I have the old router black. Sr203 I believe. My contract ends 03/2025.

Should I be getting the max hub as standard or is it extra?

Re: How do I get WiFi max hub

TimmyBGood — Tue, 03 Sep 2024 10:04:03 GMT

@BAKER126

The white Max Hub is now the default hardware for all new FTTP, but prior to that it was an additional cost add-on.

The be honest, unless you really need Parental Controls there are numerous posts in this forum which suggest the Sky Broadband Hub may still be preferable.

Re: How do I get WiFi max hub

BAKER126 — Tue, 03 Sep 2024 11:55:18 GMT

Thanks for reply..

To be honest my child is coming of age where protection will be useful.

Should I wait till march or am I allowed to ask for a white router now and enter a new contract I assume?

Many thanks

Re: How do I get WiFi max hub

TimmyBGood — Tue, 03 Sep 2024 12:36:03 GMT

@BAKER126

Parental Controls are an added cost extra (with the WiFi Max service) rather than just bundled with the Max Hub hardware. I suspect Sky would be very happy to sign you up, although they won't currently do so if the address has multiple Sky Q television boxes.