https://helpforum.sky.com/t5/Broadband/New-broadband-isnt-working/m-p/4739739#M418413 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3656293">@Mhayes87</a>&nbsp;</P> <P>Was it working before the engineer left? They are supposed to check your router</P> Tue, 03 Sep 2024 11:54:04 GMT jamesn123 2024-09-03T11:54:04Z https://helpforum.sky.com/t5/Broadband/New-broadband-isnt-working/m-p/4739724#M418408 <P>Got a new fibre broadband installed and set up today. It isn't working. Tests say all fine but it isn't connected to skyQ box or phones and smart tvs.&nbsp;</P><P>&nbsp;</P><P>The light on the hub are power-green internet-no light on wifi-green Voice-orange</P><P>&nbsp;</P><P>We cannot download anything or use any apps&nbsp;</P> Tue, 03 Sep 2024 11:41:40 GMT https://helpforum.sky.com/t5/Broadband/New-broadband-isnt-working/m-p/4739724#M418408 Mhayes87 2024-09-03T11:41:40Z https://helpforum.sky.com/t5/Broadband/New-broadband-isnt-working/m-p/4739739#M418413 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3656293">@Mhayes87</a>&nbsp;</P> <P>Was it working before the engineer left? They are supposed to check your router</P> Tue, 03 Sep 2024 11:54:04 GMT https://helpforum.sky.com/t5/Broadband/New-broadband-isnt-working/m-p/4739739#M418413 jamesn123 2024-09-03T11:54:04Z