https://helpforum.sky.com/t5/Broadband/Sky-broadband-dropping-out/m-p/4738482#M417927 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4168641">@Cessnagbrdo</a>&nbsp; What troubleshooting have you done to see if it can find a fault? Start off with this below.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 02 Sep 2024 11:20:03 GMT Highlinder 2024-09-02T11:20:03Z https://helpforum.sky.com/t5/Broadband/Sky-broadband-dropping-out/m-p/4738475#M417925 <P>Broadband has dropped out 8 times this morning and not able to work from home with teams meetings&nbsp;</P> Mon, 02 Sep 2024 11:10:13 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband-dropping-out/m-p/4738475#M417925 Cessnagbrdo 2024-09-02T11:10:13Z https://helpforum.sky.com/t5/Broadband/Sky-broadband-dropping-out/m-p/4738482#M417927 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4168641">@Cessnagbrdo</a>&nbsp; What troubleshooting have you done to see if it can find a fault? Start off with this below.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 02 Sep 2024 11:20:03 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband-dropping-out/m-p/4738482#M417927 Highlinder 2024-09-02T11:20:03Z