topic WiFi issues in Broadband

WiFi issues

MUSH-FORT — Sun, 01 Sep 2024 11:24:28 GMT

WiFi not working on devices but all lights are green

Re: WiFi issues

Tom-W19 — Mon, 02 Sep 2024 08:40:41 GMT

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi issues

MUSH-FORT — Mon, 02 Sep 2024 22:42:33 GMT

As stupid as this sounds turning the router off didn't work but turning the sky box off worked

Re: WiFi issues

Addie15 — Wed, 04 Sep 2024 09:47:45 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.