https://helpforum.sky.com/t5/Broadband/Broadband-Issue/m-p/4737591#M417693 <P>Yes - when I test it says to call an expert as the broadband is not working.</P><P>&nbsp;</P><P>Spent 25 minutes on the phone yesterday and essentially all I was told to do was turn it on and off again. They said I had to call Monday</P> Sun, 01 Sep 2024 09:38:01 GMT Shane280 2024-09-01T09:38:01Z https://helpforum.sky.com/t5/Broadband/Broadband-Issue/m-p/4736788#M417398 <P>Hi,</P><P>&nbsp;</P><P>Have had a sky engineer install new wifi yesterday (FTTP)</P><P>&nbsp;</P><P>the internet light is amber&nbsp;</P><P>&nbsp;</P><P>every other light is green</P><P>&nbsp;</P><P>have tried resetting to no avail.</P><P>&nbsp;</P><P>anything i can do to fix?</P> Sat, 31 Aug 2024 10:38:46 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Issue/m-p/4736788#M417398 Shane280 2024-08-31T10:38:46Z https://helpforum.sky.com/t5/Broadband/Broadband-Issue/m-p/4736839#M417413 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4166939">@Shane280</a>&nbsp;</P> <P>&nbsp;</P> <P>Could you run the service checker on your my sky app using mobile data. . If it returns all green ticks then run it again by clicking test my connection in the blue box</P> Sat, 31 Aug 2024 11:26:27 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Issue/m-p/4736839#M417413 cookiemonsteruk 2024-08-31T11:26:27Z https://helpforum.sky.com/t5/Broadband/Broadband-Issue/m-p/4737591#M417693 <P>Yes - when I test it says to call an expert as the broadband is not working.</P><P>&nbsp;</P><P>Spent 25 minutes on the phone yesterday and essentially all I was told to do was turn it on and off again. They said I had to call Monday</P> Sun, 01 Sep 2024 09:38:01 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Issue/m-p/4737591#M417693 Shane280 2024-09-01T09:38:01Z