topic Re: Wifi in Broadband

Wifi

KadeHilton — Sat, 31 Aug 2024 14:10:11 GMT

I've had super fast fibre installed and ever since I've had nothing but issues with the broadband going off on all devices saying connected but no Internet, ran both tests through my sky all come back as all good the only way I can get Internet again is to fully restart everything this is happening daily sometimes multiple times a day, I'm at the point now where I'm bordering on cancelling it and getting out the contract to move over to Virgin because this is ridiculous and of course sky don't even seem to have a number you can call anymore to speak to someone about the issue incredibly annoying

Re: Wifi

Tom-W19 — Sun, 01 Sep 2024 08:40:20 GMT

Hi @KadeHilton

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147