topic Re: Broadband down in Broadband

Broadband down

ZFateh — Sun, 01 Sep 2024 06:23:02 GMT

Internet, WiFi down in Slough since early morning. Have reset box few times but still nothing.

Re: Broadband down

cookiemonsteruk — Sun, 01 Sep 2024 06:28:35 GMT

There does appear to be issues in the SL1 area but may not be exclusive to that area as it appears to be recent .

Contact sky as below to see if they are aware

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: Broadband down

Annoyed12345 — Sun, 01 Sep 2024 06:35:43 GMT

Broadband down SL1 again

Re: Broadband down

cookiemonsteruk — Sun, 01 Sep 2024 06:37:09 GMT

@Annoyed12345

Per my post above contact sky

Re: Broadband down

Nash677 — Sun, 01 Sep 2024 06:55:18 GMT

NO INTERNET SLOUGH.

Re: Broadband down

SophieDavies_1 — Sun, 01 Sep 2024 07:06:26 GMT

Do you have the number for sky as my internet is also down and I live in the sl1 area thank you

Re: Broadband down

Nash677 — Sun, 01 Sep 2024 07:10:12 GMT

Can't send phone number on

Re: Broadband down

Nash677 — Sun, 01 Sep 2024 07:12:00 GMT

Sky blocking sending phone number here

Re: Broadband down

Annoyed12345 — Sun, 01 Sep 2024 07:12:10 GMT

I've rang and they will send engineer which can take 2 days 🤦🏼‍♀️🤷🏼‍♀️

Re: Broadband down

Annoyed12345 — Sun, 01 Sep 2024 07:14:39 GMT

Thank you

Re: Broadband down

Annoyed12345 — Sun, 01 Sep 2024 07:17:40 GMT

I think I may of asked this question before but why does it show the date. 1970-01-01 in my router logs?

Re: Broadband down

SophieDavies_1 — Sun, 01 Sep 2024 07:17:40 GMT

Thank you

Re: Broadband down

cookiemonsteruk — Sun, 01 Sep 2024 07:32:26 GMT

@Annoyed12345

@Annoyed12345 wrote:

I think I may of asked this question before but why does it show the date. 1970-01-01 in my router logs?

Thats the start of the bootlog before the router authenticates. Guess it allows plenty of room should more boot scripts be added

Re: Broadband down

ZFateh — Sun, 01 Sep 2024 08:28:36 GMT

Spoke to Sky and they said its down to BT Openreach line and they are working on it. Deadline to get it all fixed is 2 working days 😞

Re: Broadband down

Nash677 — Sun, 01 Sep 2024 08:33:55 GMT

This customer service from hell.

Re: Broadband down

djhaxel — Sun, 01 Sep 2024 08:41:51 GMT

Same from Slough, wanna grab something to eat? Lol

Slough Broadband down thread (report here)

djhaxel — Sun, 01 Sep 2024 08:50:27 GMT

Mine was down at 8am 01/09/2024

Re: Slough Broadband down thread (report here)

Krish3 — Sun, 01 Sep 2024 08:53:16 GMT

Hi , I live in SL1 area, I am facing this issue today. Does anyone facing now?

Re: Slough Broadband down thread (report here)

djhaxel — Sun, 01 Sep 2024 08:57:05 GMT

Yup, atleast 6 people reported it this morning in Slough

Re: Slough Broadband down thread (report here)

Krish3 — Sun, 01 Sep 2024 08:59:31 GMT

Thankyou, Anyone know what is the exact issue and when it will be resolved? I am trying to contact customer care