https://helpforum.sky.com/t5/Broadband/Broadband-Internet-keeps-droping-out/m-p/4737008#M417474 <P>Internet and broadband keeps dropping out.&nbsp; Several times a day&nbsp;</P> Sat, 31 Aug 2024 14:26:47 GMT Katherine+Kirk 2024-08-31T14:26:47Z https://helpforum.sky.com/t5/Broadband/Broadband-Internet-keeps-droping-out/m-p/4737008#M417474 <P>Internet and broadband keeps dropping out.&nbsp; Several times a day&nbsp;</P> Sat, 31 Aug 2024 14:26:47 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Internet-keeps-droping-out/m-p/4737008#M417474 Katherine+Kirk 2024-08-31T14:26:47Z https://helpforum.sky.com/t5/Broadband/Broadband-Internet-keeps-droping-out/m-p/4737061#M417484 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2943480">@Katherine+Kirk</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Sat, 31 Aug 2024 15:29:08 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Internet-keeps-droping-out/m-p/4737061#M417484 Highlinder 2024-08-31T15:29:08Z