https://helpforum.sky.com/t5/Broadband/Broadband-won-t-work/m-p/4736776#M417394 <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">I have moved your thread to a more appropriate forum</DIV> Sat, 31 Aug 2024 10:28:06 GMT Annie+UK 2024-08-31T10:28:06Z https://helpforum.sky.com/t5/Broadband/Broadband-won-t-work/m-p/4736773#M417393 <P>Hi my broadband won't connect&nbsp;</P> Sat, 31 Aug 2024 10:24:38 GMT https://helpforum.sky.com/t5/Broadband/Broadband-won-t-work/m-p/4736773#M417393 Natasha49 2024-08-31T10:24:38Z https://helpforum.sky.com/t5/Broadband/Broadband-won-t-work/m-p/4736776#M417394 <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em;">I have moved your thread to a more appropriate forum</DIV> Sat, 31 Aug 2024 10:28:06 GMT https://helpforum.sky.com/t5/Broadband/Broadband-won-t-work/m-p/4736776#M417394 Annie+UK 2024-08-31T10:28:06Z https://helpforum.sky.com/t5/Broadband/Broadband-won-t-work/m-p/4736891#M417432 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4166928">@Natasha49</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Sat, 31 Aug 2024 12:01:37 GMT https://helpforum.sky.com/t5/Broadband/Broadband-won-t-work/m-p/4736891#M417432 Highlinder 2024-08-31T12:01:37Z