topic Re: Sky broadband setup in Broadband

Sky broadband setup

LiamB05 — Sat, 31 Aug 2024 08:21:34 GMT

I have sky broadband being set up in my new property next week - I have read that an engineer will be needed, and then on a separate page it says that no engineer is needed for the setup. Can you confirm which is correct? The current tenants of the property have sky broadband already setup

Re: Sky broadband setup

Highlinder — Sat, 31 Aug 2024 08:33:26 GMT

@LiamB05 Are you having Fibre to the premises installed this is where the engineer comes in and the no engineer part is the setup of the router.

Re: Sky broadband setup

TimmyBGood — Sat, 31 Aug 2024 08:37:45 GMT

@LiamB05 wrote:
The current tenants of the property have sky broadband already setup

As @Highlinder indicates, a new order may well be the trigger for an FTTP installation.

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

Re: Sky broadband setup

LiamB05 — Sat, 31 Aug 2024 09:13:37 GMT

Great, thankyou both

This is what the BT site returns back @TimmyBGood

Re: Sky broadband setup

TimmyBGood — Sat, 31 Aug 2024 09:25:30 GMT

@LiamB05

So the address will be getting an FTTP connection delivered from a pole, hence the requirement for an installer visit.