topic Re: Cannot connect to internet in Broadband

Cannot connect to internet

MariePhilpin — Sat, 31 Aug 2024 07:41:15 GMT

Tested router but ni light on internet

Re: Cannot connect to internet

MariePhilpin — Sat, 31 Aug 2024 07:42:00 GMT

Please ring me as cannot connect

Re: Cannot connect to internet

GD1 — Sat, 31 Aug 2024 07:52:17 GMT

@MariePhilpin In case you're not aware this is a customer helps customer community, no one will or can call you on the back of your post, any Sky staff here would not know who you are from your community login.

Have you ran the connection tests here https://www.sky.com/help/home/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-slow-wifi/articles/broadband-diagnostic-start

Re: Cannot connect to internet

Daniel0210 — Sat, 31 Aug 2024 07:58:11 GMT

@MariePhilpin

Your duplicate thread has been removed as you have this one.