topic Re: Limited range of WiFi around the property and connection keeps dropping in Broadband

Limited range of WiFi around the property and connection keeps dropping

Matc — Fri, 30 Aug 2024 13:40:28 GMT

Limited range of WiFi around the property and connection keeps dropping

Re: Limited range of WiFi around the property and connection keeps dropping

Highlinder — Fri, 30 Aug 2024 13:44:45 GMT

@Matc Do you have broadband boost of broadband Max subscription as part of your broadband package with Sky?

Re: Limited range of WiFi around the property and connection keeps dropping

Matc — Fri, 30 Aug 2024 13:51:51 GMT

Yes I do

Re: Limited range of WiFi around the property and connection keeps dropping

TimmyBGood — Fri, 30 Aug 2024 14:02:44 GMT

@Matc

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.