topic Re: I’m getting no WiFi signal it’s all plugged in and non signal in Broadband

I’m getting no WiFi signal it’s all plugged in and non signal

timbo00 — Wed, 28 Aug 2024 07:39:34 GMT

I'm not getting any signal for my WiFi

Re: I’m getting no WiFi signal it’s all plugged in and non signal

Highlinder — Wed, 28 Aug 2024 07:48:55 GMT

@timbo00 black or white route from Sky?

Re: I’m getting no WiFi signal it’s all plugged in and non signal

timbo00 — Wed, 28 Aug 2024 07:58:09 GMT

White

Re: I’m getting no WiFi signal it’s all plugged in and non signal

Highlinder — Wed, 28 Aug 2024 08:05:00 GMT

@timbo00 Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.

Re: I’m getting no WiFi signal it’s all plugged in and non signal

timbo00 — Thu, 29 Aug 2024 23:56:30 GMT

Have a issue with broadband

Re: I’m getting no WiFi signal it’s all plugged in and non signal

Highlinder — Fri, 30 Aug 2024 08:23:04 GMT

@timbo00 Did you follow the directions that where posted above to see if this could find the fault?

Re: I’m getting no WiFi signal it’s all plugged in and non signal

timbo00 — Fri, 30 Aug 2024 10:27:09 GMT

It says I have a issue

Re: I’m getting no WiFi signal it’s all plugged in and non signal

Highlinder — Fri, 30 Aug 2024 10:31:39 GMT

@timbo00 Did you follow through on what the issue is and what solutions it was giving you for fixing it or did it just go green as fixed?