https://helpforum.sky.com/t5/Broadband/Connectivity-problems/m-p/4735337#M417035 <P>My sky box is showing connectivity problems. Currently we can't watch TV&nbsp;</P> Thu, 29 Aug 2024 17:54:58 GMT Joamdg 2024-08-29T17:54:58Z https://helpforum.sky.com/t5/Broadband/Connectivity-problems/m-p/4735337#M417035 <P>My sky box is showing connectivity problems. Currently we can't watch TV&nbsp;</P> Thu, 29 Aug 2024 17:54:58 GMT https://helpforum.sky.com/t5/Broadband/Connectivity-problems/m-p/4735337#M417035 Joamdg 2024-08-29T17:54:58Z https://helpforum.sky.com/t5/Broadband/Connectivity-problems/m-p/4735469#M417070 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2917302">@Joamdg</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Thu, 29 Aug 2024 20:23:59 GMT https://helpforum.sky.com/t5/Broadband/Connectivity-problems/m-p/4735469#M417070 Highlinder 2024-08-29T20:23:59Z