topic Re: Problem with WiFi connection to devices in Broadband https://helpforum.sky.com/t5/Broadband/Problem-with-WiFi-connection-to-devices/m-p/4734199#M416688 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4164506">@Hussy1114</a>&nbsp; Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Wed, 28 Aug 2024 16:56:25 GMT Highlinder 2024-08-28T16:56:25Z Problem with WiFi connection to devices https://helpforum.sky.com/t5/Broadband/Problem-with-WiFi-connection-to-devices/m-p/4734190#M416683 <P>My broadband has been playing up for past 6 days connection drops to devices every 5/10 mins</P><P>&nbsp;</P> Wed, 28 Aug 2024 16:49:00 GMT https://helpforum.sky.com/t5/Broadband/Problem-with-WiFi-connection-to-devices/m-p/4734190#M416683 Hussy1114 2024-08-28T16:49:00Z Re: Problem with WiFi connection to devices https://helpforum.sky.com/t5/Broadband/Problem-with-WiFi-connection-to-devices/m-p/4734199#M416688 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4164506">@Hussy1114</a>&nbsp; Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Wed, 28 Aug 2024 16:56:25 GMT https://helpforum.sky.com/t5/Broadband/Problem-with-WiFi-connection-to-devices/m-p/4734199#M416688 Highlinder 2024-08-28T16:56:25Z