topic Re: Hub delivery in Broadband

Hub delivery

BwAcw — Wed, 28 Aug 2024 14:23:39 GMT

the broadband engineer is coming on Monday and I still haven't received my hub. In my order, the status is in progress, no information of delivery tracking.

What time does it take to be delivered ? The appointment has been settled 3 weeks ago.

Thanks for your help

Re: Hub delivery

Highlinder — Wed, 28 Aug 2024 14:28:27 GMT

@BwAcw Your router delivery normally happens a few days before activation. But on the few occasions the router delivery has to be chased up.

Re: Hub delivery

BwAcw — Wed, 28 Aug 2024 14:32:02 GMT

Thanks @Highlinder how can I chase for it?

Re: Hub delivery

Highlinder — Wed, 28 Aug 2024 14:34:57 GMT

@BwAcw If it is not delivered by the day of activation then it can be chased up, but not before that.