topic Re: Power problem in Broadband https://helpforum.sky.com/t5/Broadband/Power-problem/m-p/4732165#M415955 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3802531">@Kerry98</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 26 Aug 2024 19:30:03 GMT Highlinder 2024-08-26T19:30:03Z Power problem https://helpforum.sky.com/t5/Broadband/Power-problem/m-p/4732139#M415949 <P>My WiFi box has gone down it's persistently flashing amber on power, I've tried reset and taken all wires out and back in on &amp; off and no luck</P> Mon, 26 Aug 2024 19:01:11 GMT https://helpforum.sky.com/t5/Broadband/Power-problem/m-p/4732139#M415949 Kerry98 2024-08-26T19:01:11Z Re: Power problem https://helpforum.sky.com/t5/Broadband/Power-problem/m-p/4732165#M415955 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3802531">@Kerry98</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 26 Aug 2024 19:30:03 GMT https://helpforum.sky.com/t5/Broadband/Power-problem/m-p/4732165#M415955 Highlinder 2024-08-26T19:30:03Z