topic Re: Keep losing internet connection daily in Broadband

Keep losing internet connection daily

Dinny101 — Fri, 23 Aug 2024 09:14:16 GMT

Broadband has stopped working everyday this week just for a couple of minutes. BUT has gone three times this morning. Reset the box and checked all cables. Has worked fine for past 12 months and nothing has changed at the house.

Re: Keep losing internet connection daily

Addie15 — Sat, 24 Aug 2024 07:41:39 GMT

Hi there, @Dinny101. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Keep losing internet connection daily

Addie15 — Mon, 26 Aug 2024 07:55:56 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.