https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4731129#M415745 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4161641">@Charlotteham199</a>&nbsp;run the connection test in the My Sky app. However note thst the test initially reports the result of the last routine check which msybe run before your fault started so try clicking to run the test again. If the test then doesn't either tell you Sky are aware of a fault affecting your line or offer to book an engineer call Sky to report the fault</P> Sun, 25 Aug 2024 17:33:51 GMT Chrisee 2024-08-25T17:33:51Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4731116#M415739 <P>box box not working &nbsp;</P> Sun, 25 Aug 2024 17:13:40 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4731116#M415739 Charlotteham199 2024-08-25T17:13:40Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4731129#M415745 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4161641">@Charlotteham199</a>&nbsp;run the connection test in the My Sky app. However note thst the test initially reports the result of the last routine check which msybe run before your fault started so try clicking to run the test again. If the test then doesn't either tell you Sky are aware of a fault affecting your line or offer to book an engineer call Sky to report the fault</P> Sun, 25 Aug 2024 17:33:51 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4731129#M415745 Chrisee 2024-08-25T17:33:51Z