topic Re: Internet dipping in Broadband

Internet dipping

bluefoofer — Sat, 24 Aug 2024 18:20:24 GMT

Hi, I am still having problems with my internet connection. It is still dipping several times a day. This has been going on for over 5 weeks now; I appreciate you have done various things but it is still not working properly.

Re: Internet dipping

Addie15 — Sun, 25 Aug 2024 07:30:06 GMT

Hi there, @bluefoofer. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet dipping

Addie15 — Tue, 27 Aug 2024 07:31:05 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.