topic Re: Devices keep getting disconnected from wifi in Broadband

Devices keep getting disconnected from wifi

Sandy9k — Sat, 24 Aug 2024 22:43:15 GMT

I'm having an issue which has been persisting the past few days. My wifi just disconnects and then why I try to reconnect it makes me enter my password, and it says I've entered it wrong even though i havent (this specific thing only happens on my iPad). Then after a while it just randomly decides to connect to Wi-Fi. Today it's gotten so bad that I happens every ten mins, so I have intermittent connection. The thing is, sometimes it works for some devices and the others don't work. So it's not like it totally cuts out for a everyone all at once. But it does happen to every device (except my tv which has an Ethernet connection and not Wi-Fi).

Re: Devices keep getting disconnected from wifi

Chrisee — Sun, 25 Aug 2024 06:04:08 GMT

@Sandy9k iPads and iPhones can scramble the memory location where WiFi passwords are stored. The fix is to tell the unit to forgetvtge connection then fully poer it doen which varies by model but typically it is holding in thexside button and one of the volume buttons until the power slide appears. After restarting your iPad add the connection from scratch which should keep it connected however if its a model with a mobike sim you may want to turn off wifi assist at the bottom of tge mobile settings as that switches to using mobile data if it faster than your home wifi.

Re: Devices keep getting disconnected from wifi

Sandy9k — Mon, 26 Aug 2024 17:29:03 GMT

Hiya,

thanks for your reply. The issue is that it's affecting other devices like my computer, laptop, and other family members android devices. My brother has barely had internet access today as the Wi-Fi keeps dropping. Any ideas? Thanks

Re: Devices keep getting disconnected from wifi

Sandy9k — Mon, 26 Aug 2024 17:31:02 GMT

Oh and I already tried what you recommended 😞