topic Re: Broadband engineer visit in Broadband

Broadband engineer visit

sorton1 — Sat, 24 Aug 2024 20:00:01 GMT

I have an engineer booked to install sky full fibre broadband. I am on the 3rd floor of a block of flats and my landlord is worried about them saying they may need to "drill" somewhere. Can someone explain what they need to do in my flat around drilling etc? Thanks!

Re: Broadband engineer visit

cookiemonsteruk — Sat, 24 Aug 2024 20:04:27 GMT

@sorton1

Have they installed a box above your door yet.

Re: Broadband engineer visit

cookiemonsteruk — Sat, 24 Aug 2024 20:07:25 GMT

@sorton1

Once it shows mdu on the bt wholesale site then the landlord has already given private permission to carry all work. Any further drilling will involve a small hole to bring fibre into your flat

Re: Broadband engineer visit

peter-marlow+1966 — Sat, 24 Aug 2024 20:10:35 GMT

Unless it's a new build they will probably have to drill holes for the fibre optic cable to come in and for the optic network terminal to be installed in your flat and also to put the grey box outside as the cable comes from the telegraph pole to the box outside and then from that box to the o n t box in the flat but I am not sure how they will do it on a third floor flat ?

Re: Broadband engineer visit

sorton1 — Sat, 24 Aug 2024 20:13:13 GMT

So if its mdu everything is already setup and they just need to connect to my flat?

Re: Broadband engineer visit

cookiemonsteruk — Sat, 24 Aug 2024 20:15:42 GMT

@sorton1

Correct. Your previous post confirmed mdu multiple dwelling unit. Is there a small white box above or near your door

Re: Broadband engineer visit

sorton1 — Sat, 24 Aug 2024 20:19:49 GMT

I am not sure. I havent actually moved yet, sorry 😞

I still dont understand why I need an engineer if the previous tenant already had sky wifi. Am i correct is saying they're enoforcing an upgrade from fttc to fttp

Re: Broadband engineer visit

cookiemonsteruk — Sat, 24 Aug 2024 20:30:36 GMT

@sorton1

Not so much enforcing more like getting a head start on moving people over to fttp starting with new customers moving into new properties. Some existing tenants may stay on fttc if they want.

P.S. the box should look like this

And the fibre should already have been bought into a central distribution point and finally bought to all flats

Just say a very small drill hole will be required to bring the fibre pigtail into your flat or alternatively don't say anything