topic Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here in Broadband

Hi need help with setting up my asus router with sky fibre. I have followed some guides on here i ca

djsyco2007 — Sat, 24 Aug 2024 10:23:08 GMT

Hi need help with setting up my asus router with sky fibre. I have followed some guides on here. I can get it connected but only getting 9mb down. If I plug in the old sky router I get 30mb all done on speed test app. I have got a asus dsl-ax82u and have put "anything@skydsl|anything" in. Is there anything else I got to change

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

Chrisee — Sat, 24 Aug 2024 10:46:14 GMT

@djsyco2007 yes youcan use that model and I believe there is a preset on the DSL models for Sky as mentioned in this Post

Otherwise you have to configure the routers WAN interface to use DHCPv4 Option 61 and enter the text string.

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

djsyco2007 — Sat, 24 Aug 2024 11:03:44 GMT

Hi @Chrisee I have entered DHCPv4 Option 61 "anything@skydsl|anything" that got it working but iam not getting the full speed.

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

djsyco2007 — Sat, 24 Aug 2024 11:11:29 GMT

Ill put some pictures up if someone can see if something is wrong.

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

cookiemonsteruk — Sat, 24 Aug 2024 11:12:03 GMT

@djsyco2007

In 802.1q enable vlanid and type in 101

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

djsyco2007 — Sat, 24 Aug 2024 11:25:47 GMT

hi @cookiemonsteruk just tried that now and the internet will not connect and I have rebooted aswell.

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

cookiemonsteruk — Sat, 24 Aug 2024 11:44:19 GMT

@djsyco2007

Try disabling dual wan i assume you only have dsl connection. If you have a 4/5g dongle for failover then set dsl to primary

Also set mtu to 1500

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

djsyco2007 — Sat, 24 Aug 2024 12:09:41 GMT

@cookiemonsteruk so turned off dual wan and set MTU 1500 so that's all working but still only 9MB download speed.

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

cookiemonsteruk — Sat, 24 Aug 2024 12:11:27 GMT

@djsyco2007

Ok so you have ultrafast fttp?

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

djsyco2007 — Sat, 24 Aug 2024 12:18:02 GMT

@cookiemonsteruk yes fiber 300

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

cookiemonsteruk — Sat, 24 Aug 2024 12:25:45 GMT

@djsyco2007

What device are you using to measure the speed?

What QoS settings , traditional or adaptive?

What category ethernet cable?

Usually with fttp we advise to enable ipv6 as well as ipv4 enable dhcpv6, enable pd (prefix delegation and select slaac on the lan for address creation

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

djsyco2007 — Sat, 24 Aug 2024 12:29:35 GMT

@cookiemonsteruk pc for the speed test. QoS is off and I believe cat6. its whatever come off sky. when I log on to the sky router the downstream was about 340000 kbps so about 300 Mb

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

cookiemonsteruk — Sat, 24 Aug 2024 12:32:17 GMT

@djsyco2007

Re the pc if its windows try the following to check what the ethernet card is set to and change to gigabit if possible

to check what speed your card is currently set to :-

Go to the icon of the taskbar
Locate the icon Internet
Press on network and internet settings
Click on Ethernet
Click change adapter options
Double click on Ethernet. There, you get the speed, it can be 100 mbps or 1Gbps. If it is the second, we do not have to do anything, but if it is the first we have to configure the card

Then If you have a windows pc you can change the card settings as below

In the window where the speed was indicated, you have to click on properties
Check that the option Microsoft network clients is marked, if not, do it
Click on set up
We go to Advanced Options
Search Speed & Duplex
Change the value to 1.0 Gbps Full Duplex
Accept

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

djsyco2007 — Sat, 24 Aug 2024 16:41:05 GMT

@cookiemonsteruk OK I have done all that still the same

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

djsyco2007 — Sun, 25 Aug 2024 15:42:56 GMT

i have tried speed test on the mobile app an still the same speed.

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

djsyco2007 — Tue, 27 Aug 2024 17:07:12 GMT

So I bought a new asus router and applied the same settings and I am getting full speed now. So it must have been something wrong with my old router. @cookiemonsteruk thank you for your help.