topic Re: Unable to connect new router in Broadband

Unable to connect new router

Har0ldini — Thu, 22 Aug 2024 10:58:09 GMT

Hi all,

Splashed out an bought a new router, however when I connect it i'm unable to get any internet connection. I'm assuming i need to reconfigure the current setup but i simply just don't know what need to be done.

I've included pcitures of the new router, the red light on Internet and the fiber box on the wall. Any assistance would be much welcomed.

Re: Unable to connect new router

cookiemonsteruk — Thu, 22 Aug 2024 11:02:01 GMT

@Har0ldini

In the ireland you need to set up as follows

Connection type pppoe

Username anything@skydsl

Password anything

Vlanid/vid 10

Re: Unable to connect new router

Har0ldini — Thu, 22 Aug 2024 11:04:31 GMT

@cookiemonsteruk thank you for the reply.

Would you be able to give me a little more detail on this.

I'm assuming i log into http://192.168.0.1 but where do i go from there?

Re: Unable to connect new router

cookiemonsteruk — Thu, 22 Aug 2024 11:08:15 GMT

@Har0ldini

Not sure what tplink router address is

but i don't think its that one. Should be with any instructions

All those settings should be in the wan settings section once you log in

Re: Unable to connect new router

Har0ldini — Thu, 22 Aug 2024 11:09:12 GMT

The problem is I can't login to the new router because there's no internet or am i just being stupid?

Re: Unable to connect new router

cookiemonsteruk — Thu, 22 Aug 2024 11:11:58 GMT

@Har0ldini

Try this

http://tplinkwifi.net/

You should be able to log in without an internet connection

Re: Unable to connect new router

Har0ldini — Thu, 22 Aug 2024 11:52:09 GMT

@cookiemonsteruk

I've managed to get in.

Connection type: PPPoE (done)

Username: anything@skydsl (done)

Password: anything (done)

The next part is IPTV/VLAN = OFF

If i switch this on i get

Mode = Bridge other options are Custom or ISP Profile, so i need to pic either of these?

I've tried custom Internet VLAN ID = 10 but still won't connect

Re: Unable to connect new router

cookiemonsteruk — Thu, 22 Aug 2024 11:56:56 GMT

@Har0ldini

Pick custom and make sure you enter 10 in the internet vid/vlanid

If not choose isp profile and pick a new zealand isp they tend to have a vid of 10 as well