topic Re: Replacing my sky hub in Broadband

Replacing my sky hub

Ryan108 — Wed, 21 Aug 2024 08:39:47 GMT

Hi i need to order a replacement hub as mine hasnt been replaced in five years but i dont know who to contact or where i need to go

Re: Replacing my sky hub

cookiemonsteruk — Wed, 21 Aug 2024 08:41:46 GMT

@Ryan108

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: Replacing my sky hub

TimmyBGood — Wed, 21 Aug 2024 09:57:58 GMT

@Ryan108 wrote:
Hi i need to order a replacement hub as mine hasnt been replaced in five years

Q Hubs (released in late 2015) are still in support. Sky will be swapping them all out over the next year or so because they cannot support internet voice calls once PSTN ceases.

If you choose to request a swap-out before then, Sky are likely to want to charge you the Broadband Boost or WiFi Max supplement.