https://helpforum.sky.com/t5/Broadband/Connection-Dropping-Intermittently/m-p/4726567#M414601 <P>Update: 5 days without dropping!</P><P>&nbsp;</P><P>After talking to support on WhatsApp, they asked me to factory reset everything. I was reluctant, so I backed up all my configs (Maintenance -&gt; Backup Settings) before resetting the ONT and the Sky Hub, then restored the configs on the Sky Hub, and it's been stable ever since.</P><P>&nbsp;</P><P>Not sure what would cause it, or fix it (if it's fixed). But it may help someone.</P> Tue, 20 Aug 2024 20:06:06 GMT Breier 2024-08-20T20:06:06Z https://helpforum.sky.com/t5/Broadband/Connection-Dropping-Intermittently/m-p/4721113#M413295 <P>My Sky Broadband Hub is "restarting" intermittently.</P><P>It seems to get overloaded easily. If I am accessing its web interface to try and read what's happening to it, it restarts again and again.</P><P>&nbsp;</P><P>The model is "<SPAN>Sky </SPAN><SPAN>SR203". </SPAN><SPAN class="">Firmware Version </SPAN><SPAN>7.03.0705.R</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Breier_0-1723667733218.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/102592iAABF3FE255779C9A/image-size/medium?v=v2&amp;px=400" role="button" title="Breier_0-1723667733218.png" alt="Breier_0-1723667733218.png" /></span></P><P>Downstream and Upstream are not showing (might be a symptom of this modem dying).</P><P>&nbsp;</P><P>As you can see in the uptime, it restarted, so it's not just connection dropping.</P><P>It's also noticeable there that I have WiFi disabled on it in an effort to lower its load. Things improved once I disabled WiFi, but lately the modem began to restart at least twice daily (that I have noticed).</P> Wed, 14 Aug 2024 20:44:11 GMT https://helpforum.sky.com/t5/Broadband/Connection-Dropping-Intermittently/m-p/4721113#M413295 Breier 2024-08-14T20:44:11Z https://helpforum.sky.com/t5/Broadband/Connection-Dropping-Intermittently/m-p/4726567#M414601 <P>Update: 5 days without dropping!</P><P>&nbsp;</P><P>After talking to support on WhatsApp, they asked me to factory reset everything. I was reluctant, so I backed up all my configs (Maintenance -&gt; Backup Settings) before resetting the ONT and the Sky Hub, then restored the configs on the Sky Hub, and it's been stable ever since.</P><P>&nbsp;</P><P>Not sure what would cause it, or fix it (if it's fixed). But it may help someone.</P> Tue, 20 Aug 2024 20:06:06 GMT https://helpforum.sky.com/t5/Broadband/Connection-Dropping-Intermittently/m-p/4726567#M414601 Breier 2024-08-20T20:06:06Z