https://helpforum.sky.com/t5/Broadband/Issue-internet-connection-to-open-prime-and-now-on-smart-tv/m-p/4726361#M414559 <P>Since we have had sky broadband we keep getting message that there is Internet connection issue when we are opening the prime and now app, we can open the netflix app and watch it with now issue.&nbsp;</P><P>Can you please help with this issue.</P> Tue, 20 Aug 2024 17:03:04 GMT Snowball1st 2024-08-20T17:03:04Z https://helpforum.sky.com/t5/Broadband/Issue-internet-connection-to-open-prime-and-now-on-smart-tv/m-p/4726361#M414559 <P>Since we have had sky broadband we keep getting message that there is Internet connection issue when we are opening the prime and now app, we can open the netflix app and watch it with now issue.&nbsp;</P><P>Can you please help with this issue.</P> Tue, 20 Aug 2024 17:03:04 GMT https://helpforum.sky.com/t5/Broadband/Issue-internet-connection-to-open-prime-and-now-on-smart-tv/m-p/4726361#M414559 Snowball1st 2024-08-20T17:03:04Z https://helpforum.sky.com/t5/Broadband/Issue-internet-connection-to-open-prime-and-now-on-smart-tv/m-p/4726411#M414571 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4031090">@Snowball1st</a>&nbsp; What speed does the network test within prime give you that you are getting from your router?</P> Tue, 20 Aug 2024 17:55:55 GMT https://helpforum.sky.com/t5/Broadband/Issue-internet-connection-to-open-prime-and-now-on-smart-tv/m-p/4726411#M414571 Highlinder 2024-08-20T17:55:55Z