https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4725990#M414488 They both plug into a bit box that has an integrated filter i.e. the phone plugs directly into the BT box and no filter is required. Tue, 20 Aug 2024 10:38:17 GMT Teumpettowers73 2024-08-20T10:38:17Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4715299#M411983 I have a regular daily issue with our broadband that when connected we get pc messages that state ' no internet'. When we are on phone they freeze and drop connection daily. This has been ongoing for some time and doesn't improve at all. Fri, 09 Aug 2024 11:13:27 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4715299#M411983 Teumpettowers73 2024-08-09T11:13:27Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4715306#M411988 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4146699">@Teumpettowers73</a>&nbsp; Does your broadband and phone connect to an external filter to your phone socket?</P> Fri, 09 Aug 2024 11:19:10 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4715306#M411988 Highlinder 2024-08-09T11:19:10Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4725990#M414488 They both plug into a bit box that has an integrated filter i.e. the phone plugs directly into the BT box and no filter is required. Tue, 20 Aug 2024 10:38:17 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4725990#M414488 Teumpettowers73 2024-08-20T10:38:17Z