topic Re: Fed up of wifi constantly going on and off been going on for months despite box being replaced. in Broadband

Fed up of wifi constantly going on and off been going on for months despite box being replaced.

Joestan — Sun, 18 Aug 2024 20:09:37 GMT

What is sky's problem been with then for years and have never had problems before. Box has been replaced yet still wifi constantly going on and offbeen happening for months.

Re: Fed up of wifi constantly going on and off been going on for months despite box being replaced.

Greenfingers001 — Mon, 19 Aug 2024 08:45:28 GMT

Hi there @Joestan , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Fed up of wifi constantly going on and off been going on for months despite box being replaced.

Tspinks123 — Mon, 19 Aug 2024 08:47:06 GMT

We have the same problem upgraded our broadband but it's constantly dropping out for a few seconds at a time

Re: Fed up of wifi constantly going on and off been going on for months despite box being replaced.

Addie15 — Wed, 21 Aug 2024 08:57:06 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.