https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4724676#M414158 <P>It's a black router and I have not thought to check the lights. I will do that next time. What is your advise if it changes color?&nbsp;</P> Sun, 18 Aug 2024 23:15:57 GMT Anonymousone 2024-08-18T23:15:57Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4723226#M413793 <P>My WiFi keeps dropping and a lot of times my internet browser won’t load unless I switch to my data but the wifi speed test keeps saying it's okay but it's clearly not okay&nbsp;</P> Sat, 17 Aug 2024 00:45:24 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4723226#M413793 Anonymousone 2024-08-17T00:45:24Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4723432#M413838 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4153825">@Anonymousone</a>black or white router from Sky? When these problems are happening does the lights on the router change colour?</P> Sat, 17 Aug 2024 10:36:07 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4723432#M413838 Highlinder 2024-08-17T10:36:07Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4724676#M414158 <P>It's a black router and I have not thought to check the lights. I will do that next time. What is your advise if it changes color?&nbsp;</P> Sun, 18 Aug 2024 23:15:57 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4724676#M414158 Anonymousone 2024-08-18T23:15:57Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4725049#M414258 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4153825">@Anonymousone</a>&nbsp; Use the link below to guide you through what the issue is and what directions it gives to fix the fault.</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Mon, 19 Aug 2024 11:31:58 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/4725049#M414258 Highlinder 2024-08-19T11:31:58Z