https://helpforum.sky.com/t5/Broadband/Laptop-keeps-losing-connection/m-p/4724282#M414072 Broadband/Router seems to be working, however devices e.g laptop keep regularly losing connection with the message " some information changed since the last time you connected. We need additional information to complete the connection". However, we put the password back in and it works (but only for a few minutes at a time). My mobile phone also keeps losing wifi connection and reconnecting which hasn't previously happened until changing providers 2 days ago. Any help appreciated. Sun, 18 Aug 2024 12:26:49 GMT NewSkyUser1 2024-08-18T12:26:49Z https://helpforum.sky.com/t5/Broadband/Laptop-keeps-losing-connection/m-p/4724282#M414072 Broadband/Router seems to be working, however devices e.g laptop keep regularly losing connection with the message " some information changed since the last time you connected. We need additional information to complete the connection". However, we put the password back in and it works (but only for a few minutes at a time). My mobile phone also keeps losing wifi connection and reconnecting which hasn't previously happened until changing providers 2 days ago. Any help appreciated. Sun, 18 Aug 2024 12:26:49 GMT https://helpforum.sky.com/t5/Broadband/Laptop-keeps-losing-connection/m-p/4724282#M414072 NewSkyUser1 2024-08-18T12:26:49Z