https://helpforum.sky.com/t5/Broadband/Sky-hub-not-appearing-on-My-Sky-app/m-p/4724130#M414041 <P>I have newly joined sky broadband and waited for a week but the sky hub is still not showing on My Sky app. Can anyone advise how to resolve this as I need to connect to the hub to change my wifi password! Thanks!</P> Sun, 18 Aug 2024 09:17:42 GMT JC19 2024-08-18T09:17:42Z https://helpforum.sky.com/t5/Broadband/Sky-hub-not-appearing-on-My-Sky-app/m-p/4724130#M414041 <P>I have newly joined sky broadband and waited for a week but the sky hub is still not showing on My Sky app. Can anyone advise how to resolve this as I need to connect to the hub to change my wifi password! Thanks!</P> Sun, 18 Aug 2024 09:17:42 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-not-appearing-on-My-Sky-app/m-p/4724130#M414041 JC19 2024-08-18T09:17:42Z https://helpforum.sky.com/t5/Broadband/Sky-hub-not-appearing-on-My-Sky-app/m-p/4740144#M418573 <P>I'm having the same issue. It's also a nightmare trying to get through to customer support. Really regret switching to Sky! &nbsp;I was told just to wait and if it still doesn't show in the app cancel within my cooling off period. Not really helpful! &nbsp;</P> Tue, 03 Sep 2024 18:21:17 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-not-appearing-on-My-Sky-app/m-p/4740144#M418573 Claireification 2024-09-03T18:21:17Z