topic Re: No connection in Broadband

No connection

Emily0121 — Fri, 16 Aug 2024 16:27:05 GMT

Is there a contact email address to speak to an advisor? I'm unable to call being in a low coverage area

My broadband activated this morning, confirmation text receieved but still no internet

Re: No connection

Daniel0210 — Fri, 16 Aug 2024 16:42:09 GMT

It can take up to midnight to activate. Sky don't use email for general communication. If it's not up tomorrow give Sky a call by dialling 150 free from your Sky Talk landline if that's working.

Re: No connection

GD1 — Fri, 16 Aug 2024 16:44:19 GMT

@Emily0121 Sky don't use email as a form of contact, also broadband activations can take up to midnight to go live, therefore you'll need to wait until this time, if it hasn't gone live please post back to this thread.

Re: No connection

Emily0121 — Sat, 17 Aug 2024 00:27:56 GMT

I do not have a landline, only broadband so that isnt an option, Its now last midnight and still no internet