topic Very poor broadband performance last few weeks in Broadband

Very poor broadband performance last few weeks

Jupiter1 — Thu, 15 Aug 2024 14:36:00 GMT

After very consistent broadband performance for many years suddenly since a few weeks ago service is dropping completely regularly and inbetween times fluctuating up & down so I'm left hanging in Teams & Zoom calls. Often needing to drop out and rejoin. I rely on this service for work and this isn't ideal at all. Please can someone help to resolve.

Re: Very poor broadband performance last few weeks

cookiemonsteruk — Thu, 15 Aug 2024 14:39:58 GMT

@Jupiter1

Could you post your routes stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474

Re: Very poor broadband performance last few weeks

Jupiter1 — Thu, 15 Aug 2024 14:53:59 GMT

Thanks @cookiemonsteruk 👍