topic Re: Unsuccessful broadband wifi connection. We may need a sky q booster in Broadband

Unsuccessful broadband wifi connection. We may need a sky q booster

Jenmlt — Thu, 15 Aug 2024 09:03:33 GMT

Re the above, can you send me a booster?

Re: Unsuccessful broadband wifi connection. We may need a sky q booster

GD1 — Thu, 15 Aug 2024 09:09:25 GMT

@Jenmlt Your can't be sent anything on the back of a forum post, no one here not even Sky Staff would know who you are or your contact details.

You'll need to call Sky

Re: Unsuccessful broadband wifi connection. We may need a sky q booster

TimmyBGood — Thu, 15 Aug 2024 10:58:14 GMT

@Jenmlt

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.