topic Re: Wifi Dropping in Broadband

Wifi Dropping

Macan35 — Tue, 13 Aug 2024 16:27:04 GMT

Hi,

My wifi seems to be dropping out a lot - i am trying to work from home and it is a nightmare!

I have done the broadband checker in my sky and it is saying no issue but I definitely am.

Router Statistics:

My logs from today that i am able to screenshot are:

Re: Wifi Dropping

Highlinder — Tue, 13 Aug 2024 17:06:42 GMT

@Macan35 Seeing that you have 55 hours and 45 minutes up on the system up time and WAN, 2.4 and 5.0 Wi-Fi frequencies as you don't use the LAN ports. The system log is showing the mornal lease and renewal that happens on the router.

Re: Wifi Dropping

Macan35 — Tue, 13 Aug 2024 17:24:15 GMT

Is there a solution to this then as my WiFi is dropping to my computer and my sky q boxes on a regular basis?

Re: Wifi Dropping

Highlinder — Tue, 13 Aug 2024 18:36:49 GMT

@Macan35 Are all of your devices using one frequency that you are using.. How many devices do you have connected to the Wi-Fi?

Re: Wifi Dropping

Macan35 — Tue, 13 Aug 2024 19:21:12 GMT

Hi,

do you mean the channel?

1 main sky box, 1 mini, blink cameras (3) and then my computer.

Re: Wifi Dropping

Highlinder — Tue, 13 Aug 2024 21:02:55 GMT

@Macan35 What is happening with the devices that makes you think they are dropping off the Wi-Fi?

Re: Wifi Dropping

Macan35 — Tue, 13 Aug 2024 21:48:31 GMT

Videos not loading, teams calls not working, unable to access websites, unable to access network drives, vpn dropping- that's just a start

Re: Wifi Dropping

Macan35 — Tue, 13 Aug 2024 21:49:28 GMT

To be clear, the Wi-Fi is still connected at these points but not loading data etc