topic Wifi constantly dropping out in Broadband

Wifi constantly dropping out

Claire970 — Tue, 13 Aug 2024 19:18:54 GMT

Hey guys, my wifi bod just keeps losing connection and not letting me on the internet, goes out for 6 or so mins then comes back really slow jusy to repeat it again. Happened 3 times in the past 5 days beginning to frustrate me.

Re: Wifi constantly dropping out

Addie15 — Wed, 14 Aug 2024 07:21:04 GMT

Hi there, @Claire970. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Wifi constantly dropping out

Addie15 — Fri, 16 Aug 2024 07:35:21 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.