https://helpforum.sky.com/t5/Broadband/Broadband-Speed-less-than-2Mbps-on-Ultrafast-plan/m-p/4719890#M413024 <P>Hi,</P><P>&nbsp;</P><P>Any advice welcome, I have Ultrafast plan and have been getting barely any broadband for a couple of days now.&nbsp;</P><P>When I do a speedtest it returns results around 2Mbps yet when I check on 'Check my products' on MySky they say all looks good and I have an average speed of 502Mpbs.&nbsp;</P><P>I have unplugged the router for 20 mins and reset it but still the same problem.</P><P>&nbsp;</P><P>What can I do to get my broadband working again?</P> Tue, 13 Aug 2024 17:30:25 GMT Alan_O 2024-08-13T17:30:25Z https://helpforum.sky.com/t5/Broadband/Broadband-Speed-less-than-2Mbps-on-Ultrafast-plan/m-p/4719890#M413024 <P>Hi,</P><P>&nbsp;</P><P>Any advice welcome, I have Ultrafast plan and have been getting barely any broadband for a couple of days now.&nbsp;</P><P>When I do a speedtest it returns results around 2Mbps yet when I check on 'Check my products' on MySky they say all looks good and I have an average speed of 502Mpbs.&nbsp;</P><P>I have unplugged the router for 20 mins and reset it but still the same problem.</P><P>&nbsp;</P><P>What can I do to get my broadband working again?</P> Tue, 13 Aug 2024 17:30:25 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Speed-less-than-2Mbps-on-Ultrafast-plan/m-p/4719890#M413024 Alan_O 2024-08-13T17:30:25Z https://helpforum.sky.com/t5/Broadband/Broadband-Speed-less-than-2Mbps-on-Ultrafast-plan/m-p/4720441#M413123 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4150649">@Alan_O</a>&nbsp; Which device are you running this speed test from and how is it connected to your network?</P> Wed, 14 Aug 2024 09:36:05 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Speed-less-than-2Mbps-on-Ultrafast-plan/m-p/4720441#M413123 Highlinder 2024-08-14T09:36:05Z