https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/4719629#M412952 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4150361">@Sian0912</a>&nbsp; If your broadband went of what is the point of sending a new router if that is not the problem that you are having.</P> Tue, 13 Aug 2024 13:39:04 GMT Highlinder 2024-08-13T13:39:04Z https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/4719582#M412947 <P>Hello&nbsp;</P><P>our broadband went off around 2pm yesterday and hasn't come back on. I have spoken to sky and they have booked an engineer for 20 August.&nbsp;<BR />I cannot wait until the 20 August as I need internet for work etc. what can sky do? Why won't they send me a new router etc? This is ridiculous - please help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Tue, 13 Aug 2024 13:04:29 GMT https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/4719582#M412947 Sian0912 2024-08-13T13:04:29Z https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/4719629#M412952 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4150361">@Sian0912</a>&nbsp; If your broadband went of what is the point of sending a new router if that is not the problem that you are having.</P> Tue, 13 Aug 2024 13:39:04 GMT https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/4719629#M412952 Highlinder 2024-08-13T13:39:04Z