https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4719610#M412949 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4149013">@Dianne60</a>&nbsp;</P> <P>&nbsp;</P> <P>Use the address checker and post the table and notes after removing&nbsp; your address from the image</P> <P>&nbsp;</P> <P><A href="https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome" target="_blank">https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome</A></P> Tue, 13 Aug 2024 13:22:08 GMT cookiemonsteruk 2024-08-13T13:22:08Z https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4718152#M412573 <P>Sky box arrived on 3rdAug! Can't watch as no broadband which is now delayed until an update on 28th!!</P> Mon, 12 Aug 2024 08:57:38 GMT https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4718152#M412573 Dianne60 2024-08-12T08:57:38Z https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4718223#M412600 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4149013">@Dianne60</a>&nbsp;</P> <P>This can happen if Openreach are having trouble finding a path for the fibre cable to come into your home.</P> <P>If you go to <A href="https://www.broadbandchecker.btwholesale.com/#/ADSL" target="_blank">this website</A> and use the 'Address checker' then post the resulting table back here we can see what the reason might be for the delay.</P> Mon, 12 Aug 2024 09:28:33 GMT https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4718223#M412600 jamesn123 2024-08-12T09:28:33Z https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4719603#M412948 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2795380">@jamesn123</a>&nbsp;. I don't know my telephone number as yet so I can't use that website. However according to Outreach I am good to go at my new address and they gave me a list of providers to order my fibre broadband from.&nbsp;</P> Tue, 13 Aug 2024 13:18:35 GMT https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4719603#M412948 Dianne60 2024-08-13T13:18:35Z https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4719610#M412949 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4149013">@Dianne60</a>&nbsp;</P> <P>&nbsp;</P> <P>Use the address checker and post the table and notes after removing&nbsp; your address from the image</P> <P>&nbsp;</P> <P><A href="https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome" target="_blank">https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome</A></P> Tue, 13 Aug 2024 13:22:08 GMT https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4719610#M412949 cookiemonsteruk 2024-08-13T13:22:08Z https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4720563#M413157 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2531579">@cookiemonsteruk</a>&nbsp;</P><P>I'm worried now! I tried to upload a screenshot yesterday but didn't realise at the time the photo would not show immediately 🥴 then tried to cancel my message to start again. However the photo insert icon is no longer available to me and I don't know how to do it any other way!&nbsp;<BR />it is saying we are not in a current priority fibre program however I can see where they have dug up the pavement outside the house to lay the fibre cable! It was done all over the city a couple of years ago! &nbsp;When I go to the Openreach website it tells me I'm already to go!!</P> Wed, 14 Aug 2024 11:24:38 GMT https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4720563#M413157 Dianne60 2024-08-14T11:24:38Z https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4720724#M413206 <P>Hello&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2531579">@cookiemonsteruk</a>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3705.png" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/102582iA04F19788375DA74/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3705.png" alt="IMG_3705.png" /></span></P><P> </P> Wed, 14 Aug 2024 13:50:11 GMT https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4720724#M413206 Dianne60 2024-08-14T13:50:11Z https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4720734#M413207 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4149013">@Dianne60</a>&nbsp;</P> <P>&nbsp;</P> <P>For what its worth as this only explains the delay. UNderground congested duct means that they need a team to unblock the duct and one to possibly dig up the road which needs approval from local authority which itself takes 4 weeks</P> Wed, 14 Aug 2024 13:59:00 GMT https://helpforum.sky.com/t5/Broadband/What-is-the-telephone-number-to-talk-to-a-human-My-broadband-has-been-delayed-by-another-2-weeks/m-p/4720734#M413207 cookiemonsteruk 2024-08-14T13:59:00Z