topic Re: No wireless in Broadband https://helpforum.sky.com/t5/Broadband/No-wireless/m-p/4719218#M412836 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3487698">@JessKaz95</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Tue, 13 Aug 2024 07:15:09 GMT Highlinder 2024-08-13T07:15:09Z No wireless https://helpforum.sky.com/t5/Broadband/No-wireless/m-p/4719055#M412787 <P>My hub says I have power and wireless but no Internet and I don't know why, it's happened this time the past 2 nights</P> Mon, 12 Aug 2024 20:49:55 GMT https://helpforum.sky.com/t5/Broadband/No-wireless/m-p/4719055#M412787 JessKaz95 2024-08-12T20:49:55Z Re: No wireless https://helpforum.sky.com/t5/Broadband/No-wireless/m-p/4719218#M412836 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3487698">@JessKaz95</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Tue, 13 Aug 2024 07:15:09 GMT https://helpforum.sky.com/t5/Broadband/No-wireless/m-p/4719218#M412836 Highlinder 2024-08-13T07:15:09Z