https://helpforum.sky.com/t5/Broadband/Network/m-p/4718793#M412727 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4149573">@BLAZETHEMAZE_</a>&nbsp; Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 12 Aug 2024 16:42:59 GMT Highlinder 2024-08-12T16:42:59Z https://helpforum.sky.com/t5/Broadband/Network/m-p/4718775#M412721 I'm not getting the internet I paid for I get around 120 Mon, 12 Aug 2024 16:27:29 GMT https://helpforum.sky.com/t5/Broadband/Network/m-p/4718775#M412721 BLAZETHEMAZE_ 2024-08-12T16:27:29Z https://helpforum.sky.com/t5/Broadband/Network/m-p/4718793#M412727 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4149573">@BLAZETHEMAZE_</a>&nbsp; Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 12 Aug 2024 16:42:59 GMT https://helpforum.sky.com/t5/Broadband/Network/m-p/4718793#M412727 Highlinder 2024-08-12T16:42:59Z