https://helpforum.sky.com/t5/Broadband/My-internet-is-down-from-4-AM/m-p/4718272#M412613 <P>I work from home and it is very challecnging for me, I am not happy woth sky and its customer service at all</P> Mon, 12 Aug 2024 10:04:17 GMT Soudabeh 2024-08-12T10:04:17Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down-from-4-AM/m-p/4718272#M412613 <P>I work from home and it is very challecnging for me, I am not happy woth sky and its customer service at all</P> Mon, 12 Aug 2024 10:04:17 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down-from-4-AM/m-p/4718272#M412613 Soudabeh 2024-08-12T10:04:17Z https://helpforum.sky.com/t5/Broadband/My-internet-is-down-from-4-AM/m-p/4718353#M412633 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4149119">@Soudabeh</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Mon, 12 Aug 2024 10:56:39 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down-from-4-AM/m-p/4718353#M412633 Highlinder 2024-08-12T10:56:39Z