topic Re: Switching broadband in Broadband

Switching broadband

j3mMaD33 — Mon, 12 Aug 2024 06:47:27 GMT

My BT broadband contract is not up for renewal nor is it near the end of the contrcat. Will Sky stull switch me over. How will I know if this had happended? I feel I am going to ve charged for 2 broadbands going forward.

Re: Switching broadband

Highlinder — Mon, 12 Aug 2024 06:57:27 GMT

@j3mMaD33 You can get £100 credit for switching, but that is the maximum amount. More information in the link below.

https://www.sky.com/help/articles/switching-credit-offer

Re: Switching broadband

Chrisee — Mon, 12 Aug 2024 07:02:37 GMT

@j3mMaD33 switching from BT to Sky should be a seamless switch assuming you contacted Sky and they are handling the switch which includes cancelling your BT supply on the day of the switch. Things can go wrong if the customer cancels with their current supplier and then orders from another isp but otherwise its routine.

If you are charged an exit fee by BT then Sky should cover up to £100 see https://www.sky.com/help/articles/switching-credit-offer

Re: Switching broadband

TimmyBGood — Mon, 12 Aug 2024 07:28:41 GMT

@j3mMaD33 wrote:

nor is it near the end of the contrcat.

Be aware that the Sky Switch Credit will only cover a maximum of three or four months of the penalty fee which BT will charge you for early contract exit, and that you have to pay this fee in full and up front to BT before receiving an account credit from Sky.