topic Re: Router won’t work in Broadband https://helpforum.sky.com/t5/Broadband/Router-won-t-work/m-p/4717078#M412331 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4148089">@Natalie892</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Sat, 10 Aug 2024 20:02:09 GMT Highlinder 2024-08-10T20:02:09Z Router won’t work https://helpforum.sky.com/t5/Broadband/Router-won-t-work/m-p/4717015#M412316 <P>My internet won't work it's coming up orange on voice on the internet box</P> Sat, 10 Aug 2024 18:57:54 GMT https://helpforum.sky.com/t5/Broadband/Router-won-t-work/m-p/4717015#M412316 Natalie892 2024-08-10T18:57:54Z Re: Router won’t work https://helpforum.sky.com/t5/Broadband/Router-won-t-work/m-p/4717078#M412331 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4148089">@Natalie892</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Sat, 10 Aug 2024 20:02:09 GMT https://helpforum.sky.com/t5/Broadband/Router-won-t-work/m-p/4717078#M412331 Highlinder 2024-08-10T20:02:09Z