https://helpforum.sky.com/t5/Broadband/Our-internet-isn-t-working/m-p/4717068#M412325 <P>Our internet isn't working&nbsp;</P> Sat, 10 Aug 2024 19:54:52 GMT Yasmin29 2024-08-10T19:54:52Z https://helpforum.sky.com/t5/Broadband/Our-internet-isn-t-working/m-p/4717068#M412325 <P>Our internet isn't working&nbsp;</P> Sat, 10 Aug 2024 19:54:52 GMT https://helpforum.sky.com/t5/Broadband/Our-internet-isn-t-working/m-p/4717068#M412325 Yasmin29 2024-08-10T19:54:52Z https://helpforum.sky.com/t5/Broadband/Our-internet-isn-t-working/m-p/4717076#M412330 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4148132">@Yasmin29</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Sat, 10 Aug 2024 20:01:31 GMT https://helpforum.sky.com/t5/Broadband/Our-internet-isn-t-working/m-p/4717076#M412330 Highlinder 2024-08-10T20:01:31Z