topic Re: Broadband giving foreign IP address in Broadband

Broadband giving foreign IP address

Brego — Sat, 10 Aug 2024 14:27:42 GMT

Recently over the past couple of weeks my sky broadband thinks I'm in England when I'm actually based in Ireland.

Am I being given a UK ip address for some reason?

It is affected the content I stream, radio stations unavailable, being pushed to .co.uk instead of .ie websites etc.

How can I fix this?

And is there a way to stop it happening again?

Re: Broadband giving foreign IP address

cookiemonsteruk — Sat, 10 Aug 2024 14:32:43 GMT

@Brego

Which hub do you have ?

Normally if you log unto your router interface and select maintenance. Then at the bottom of that page click connection status and click disconnect. Then after half an hour reconnect. You should now have a new ip address for the ROI

Re: Broadband giving foreign IP address

Brego — Sat, 10 Aug 2024 15:16:34 GMT

Thanks for the reply.

This didn't make any difference still connecting to UK.

I had previously turned everything off for a couple of hours too without success.

I have the sky broadband hub.

Re: Broadband giving foreign IP address

cookiemonsteruk — Sat, 10 Aug 2024 15:24:07 GMT

@Brego

Use this but just copy and paste the asn number

https://whatismyip.org/

Re: Broadband giving foreign IP address

TimmyBGood — Sat, 10 Aug 2024 15:25:22 GMT

@Brego

Possibly Sky Broadband is doing an internal reallocation of IP address blocks: these need to be registered against a country for geolocation to work, and there's a lag time in doing so.

Re: Broadband giving foreign IP address

Brego — Sat, 10 Aug 2024 15:38:28 GMT

@cookiemonsteruk

AS5607 Sky UK Limited

This seems to suggest I'm in Dublin (which I am) but multiple over IP address searches I've used say I'm in Doncaster Uk

Re: Broadband giving foreign IP address

cookiemonsteruk — Sat, 10 Aug 2024 15:40:35 GMT

@Brego

Yup, defo uk. ,

Re: Broadband giving foreign IP address

cookiemonsteruk — Sat, 10 Aug 2024 15:43:53 GMT

@Brego

Its the asn that stipulates your isp and country. Per @TimmyBGood its possible that uk has passed spare ipv4 numbers and the ripe database hasn't caught up

Re: Broadband giving foreign IP address

Brego — Sat, 10 Aug 2024 15:49:57 GMT

So just wait and it should catch up?

Is the disconnect via logging into the hub any different than plugging everything out at the wall?

Because I've done that multiple times recently and nothing has caught up

Re: Broadband giving foreign IP address

cookiemonsteruk — Sat, 10 Aug 2024 15:58:32 GMT

@Brego

Best to call sky ireland but their lines aren't open over the weekend. Tried to find sky irelands asn to no avail. So yup you could try disconnecting the hub until it doesn't show 5607 even up here in couny down google geo location can be hit or miss but asn hasn't changed.

Re: Broadband giving foreign IP address

Brego — Mon, 09 Sep 2024 08:16:14 GMT

Back to this same problem today again. Spent an hour on help call with no resolution a month ago only for it to magically revert to Irish IP address again 5 days after. Powered went off at home yesterday and now I'm back in Doncaster Uk. Really frustrating. Such poor service.

Re: Broadband giving foreign IP address

KenW — Tue, 05 Nov 2024 11:54:04 GMT

Has anyone had this problem resolved? It's ridiculous that this is still happening. We can't get RTE radio, all our search results show up as UK, shopping shows sterling prices. It's very frustrating.

Re: Broadband giving foreign IP address

bittihuduga — Fri, 08 Nov 2024 12:32:32 GMT

any good news from users on this thread?

i am trying all possible ways but no luck.

so checking here for some hope if anyone got resolved permanently

Re: Broadband giving foreign IP address

Therese+Butler — Thu, 19 Dec 2024 22:56:51 GMT

My hole house has this problem its effecting everything in the house

Re: Broadband giving foreign IP address

Chrisee — Fri, 20 Dec 2024 08:04:32 GMT

@Brego given the issue is the public IP address Sky has assigned to your hub it will affect every device using that connection.The steps posted above usually work but not always instantly.

Re: Broadband giving foreign IP address

m123- — Fri, 27 Dec 2024 17:27:49 GMT

Same problem here in Limerick. If anyone has the solution please let me know. Their customer service is woeful.

Re: Broadband giving foreign IP address

Paull1 — Sun, 20 Apr 2025 07:34:52 GMT

I'm same problem in uk showing I'm abroad not in uk

Re: Broadband giving foreign IP address

Paull1 — Sun, 20 Apr 2025 07:36:26 GMT

I am having a similar issue showing outside uk when I'm based in Oxfordshire

Re: Broadband giving foreign IP address

JimM1 — Sun, 20 Apr 2025 08:17:31 GMT

@Paull1 Switch your router off for an hour, then back on and see if you get assigned a different IP.

Re: Broadband giving foreign IP address

Paull1 — Sun, 20 Apr 2025 08:18:37 GMT

Thank you